Tag: Integration Configuration

Sep
5
Mark Williams

Ensuring Customer Delight by Optimizing and Extending Enterprise Service Management (ESM)

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Introduction

Forrester coined the term Enterprise Service Management (ESM) and defines it as “extending IT service management capabilities beyond technology services to address business-centric use cases.” While ESM may be seen as a successor of ITSM, the key difference is the ability to extend ITSM principles and practices to non-IT functions across the enterprise to include the full range of services from HR and Sales to Marketing, Customer Service, Cyber Security, etc. The main benefits of ESM include the ability to eliminate internal silos and improve visibility, improve productivity and efficiency, lower costs and enhance customer satisfaction. Read more

Mar
31
Mark Williams

Realizing Effective Value Stream Management Through Integration

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Enterprises are under ever-increasing pressure to deliver better quality products faster and provide an outstanding customer experience. In an ultra-competitive world, it is essential to drive digital transformation, leveraging all the resources optimally and stay ahead of the competition. Value delivery to the customer is the cornerstone of software development. Striking the right balance between innovation, speed of delivery, and customer experience loom large on executives’ minds today.

Organizations must fulfill the above-mentioned requirements to drive maximum business value, and Value Stream Management coupled the right integration solution can help them achieve that goal. The blog briefly discusses the need for Value Stream Management (VSM), and how OpsHub integration solution helps enterprises realize effective Value Stream Management. Read more

Mar
29
Mark Williams

How to Leverage Jama Connect Effectively in a Multi-Tool Ecosystem for Better Quality, Compliance, and Value Delivery

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Application data migration approaches

In the last decade, the proliferation of best-of-breed tools has resulted in organizations moving away from homogenous technology stacks to manage their application development lifecycles. A leading solution for Requirements Management is Jama Connect. Jama Connect helps businesses improve quality, reduce rework, prove compliance, and get to market faster. Given the dynamic and fast-paced landscape of product lifecycle development, requirements and sub-requirements change frequently. Therefore, access to the latest requirements and their traceability in development and test cycles becomes vital to delivering on expectations, budget, and timelines.

Leverage Jama Connect Effectively
Unfortunately, traditional approaches to migration can be difficult, disruptive, expensive and very high risk. Gartner estimates that 83% of data migrations either fail outright or exceed their allotted budgets and implementation schedules.
The silos in today’s multi-tool, Read More
Jan
29
Mark Williams

Consider These 5 Points Before Deciding Whether to Build or Buy an Integration Solution

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Integration Solution

When you identify the need of integrating your Application Lifecycle Management (ALM) ecosystem, the first and foremost question that comes to your mind is: whether to build or buy an integration solution. Building software has been the preferred choice in the past, but with introduction of holistic, out-of-box software that can also be customized as per customer’s requirement and can be deployed in multiple ways, the tables are now turning. However, as integration is still a relatively new space and organizations have only recently started to realize it’s importance, there is great deal of confusion about what an organization should expect from a good integration solution.

In this blog, we will, therefore, focus on two key areas: what should be your expectation from a good enterprise-class integration solution and whether or not it’s a good idea for you to build an integration solution from scratch.


Features of Read More