Category: Uncategorized

Sep
5
Mark Williams

Ensuring Customer Delight by Optimizing and Extending Enterprise Service Management (ESM)

Uncategorized
0
, , , , ,

Introduction

Forrester coined the term Enterprise Service Management (ESM) and defines it as “extending IT service management capabilities beyond technology services to address business-centric use cases.” While ESM may be seen as a successor of ITSM, the key difference is the ability to extend ITSM principles and practices to non-IT functions across the enterprise to include the full range of services from HR and Sales to Marketing, Customer Service, Cyber Security, etc. The main benefits of ESM include the ability to eliminate internal silos and improve visibility, improve productivity and efficiency, lower costs and enhance customer satisfaction. Read more

Mar
31
Mark Williams

Realizing Effective Value Stream Management Through Integration

Uncategorized
0
, , ,

Enterprises are under ever-increasing pressure to deliver better quality products faster and provide an outstanding customer experience. In an ultra-competitive world, it is essential to drive digital transformation, leveraging all the resources optimally and stay ahead of the competition. Value delivery to the customer is the cornerstone of software development. Striking the right balance between innovation, speed of delivery, and customer experience loom large on executives’ minds today.

Organizations must fulfill the above-mentioned requirements to drive maximum business value, and Value Stream Management coupled the right integration solution can help them achieve that goal. The blog briefly discusses the need for Value Stream Management (VSM), and how OpsHub integration solution helps enterprises realize effective Value Stream Management. Read more

Mar
29
Mark Williams

The Essential Guide to Application Data Migration

Uncategorized
0


Importance of migrating active and historical data

Digital transformation demands the adoption of new tools and processes to support development teams’ needs for agile, best-of-breed or modern solutions. Seamless data migration between legacy tools and the newly selected Commercial Off the Shelf (COTS) tools is key ensure a smooth and successful adoption of new tools and processes.

With a great deal of institutional knowledge and historical data locked in existing legacy tools, it is necessary to plan the migration strategy carefully. Preservation of cumulative knowledge with historical context and minimization of downtime are critical factors in the migration strategy. Poorly planned, sub-optimal or incomplete migration strategies can result in significant downtime, idle employees or loss of institutional knowledge and productivity. The loss of historical data may also have audit and compliance implications in addition to increased business risks. The Read More

Mar
29
Mark Williams

How to Leverage Jama Connect Effectively in a Multi-Tool Ecosystem for Better Quality, Compliance, and Value Delivery

Uncategorized
0
, , ,

Application data migration approaches

In the last decade, the proliferation of best-of-breed tools has resulted in organizations moving away from homogenous technology stacks to manage their application development lifecycles. A leading solution for Requirements Management is Jama Connect. Jama Connect helps businesses improve quality, reduce rework, prove compliance, and get to market faster. Given the dynamic and fast-paced landscape of product lifecycle development, requirements and sub-requirements change frequently. Therefore, access to the latest requirements and their traceability in development and test cycles becomes vital to delivering on expectations, budget, and timelines.

Leverage Jama Connect Effectively
Unfortunately, traditional approaches to migration can be difficult, disruptive, expensive and very high risk. Gartner estimates that 83% of data migrations either fail outright or exceed their allotted budgets and implementation schedules.
The silos in today’s multi-tool, Read More
Mar
29
Mark Williams

The Agile Approach to Data Migration

Uncategorized
0

Application data migration approaches

Strategic and organizational excellence differentiates winners from the rest. One of the key drivers of innovation is the adoption of modern, flexible and task-appropriate tools that enable users to unblock themselves from restrictive, slow, legacy processes and applications. Effective modern systems and processes become a force multiplier and can dramatically increase the effectiveness of individuals and teams. As such, tool modernization and migration become a critical business imperative to survive and succeed in the new digital world. But modern technology transitions are complex by their very nature. There is a wealth of institutional knowledge, wisdom and historical data stored in legacy systems. Preserving and transferring the history, linkages and context is essential for effective modernization.

Agile Approach to Data Migration
Unfortunately, traditional approaches to migration can be difficult, disruptive, expensive and very high Read More
Mar
24
Mark Williams

Top Five Most Requested Jira Integrations

Uncategorized
0
, , ,

Hybrid and cross-domain teams today use a variety of best-in-class tools that are designed to make their work easier, automated and intuitive. For example, the popular issue and work management tool from Atlassian, Jira is widely used by agile teams for its in-built support for the iterative paradigm of development and testing. In addition, Jira’s robust workflow mapping and issue-tracking capabilities make it the preferred choice across various industries globally. However, stakeholders such as product managers, QA leads, or business analysts often use specialized off-the-shelf solutions that serve their needs better. This leads to a fragmented tool ecosystem impacting visibility, collaboration, productivity, traceability, and data integrity across the value chain. How can teams continue to fully leverage the flexibility and benefits of Jira while continuing to seamlessly collaborate with other members of the team using different tools?

Here are some examples of how Read More
Jan
29
Mark Williams

Why Enterprises Need Systemic Collaboration More than Ever

Uncategorized
0
, , ,
Why-Enterprises-Need-Systemic-Collaboration-More-than-Ever

Rich collaboration is vital for a setup in which multiple people work towards the same goal. For example, in an enterprise, seamless product delivery is impossible unless cross-functional teams efficiently collaborate. With teams spread across geographies, meaningful and timely collaboration becomes even more crucial. The fastest and easiest means to enhance collaboration in a setup like this is to make information exchange easier. When information is shared in time and in a format understood by everyone, collaboration automatically results as a by-product of the process. Couple of decades back, no one had even imagined that real-time, rich collaboration was possible in a global enterprise setup spread across geographies. But now, with new age integration solutions in place, large-scale rich collaboration is not just a possibility, but a reality.


The 3 Stages of Enterprise Collaboration Evolution


Collaboration 1.0: Human-Human Communication

With arrival of e-mails Read More

Jan
29
Mark Williams

Consider These 5 Points Before Deciding Whether to Build or Buy an Integration Solution

Uncategorized
0
, , , , , ,
Integration Solution

When you identify the need of integrating your Application Lifecycle Management (ALM) ecosystem, the first and foremost question that comes to your mind is: whether to build or buy an integration solution. Building software has been the preferred choice in the past, but with introduction of holistic, out-of-box software that can also be customized as per customer’s requirement and can be deployed in multiple ways, the tables are now turning. However, as integration is still a relatively new space and organizations have only recently started to realize it’s importance, there is great deal of confusion about what an organization should expect from a good integration solution.

In this blog, we will, therefore, focus on two key areas: what should be your expectation from a good enterprise-class integration solution and whether or not it’s a good idea for you to build an integration solution from scratch.


Features of Read More

Jan
29
Mark Williams

Ditch The Dilemma of Build v/s Buy: Try OpsHub Integration Manager – Community Edition

Uncategorized
0
, , , , ,
Ditch-The-Dilemma-of-Build-vs-Buy

Businesses need interoperability to create a productive as well as a collaborative ecosystem. Single-vendor solutions provide interoperability but decimate the functional richness & productivity. Multi-vendor solutions prohibit businesses to scale-up the existing interoperability. With the increasing number of applications, services, and data types within their ecosystem, businesses can’t rely on a single vendor solution, and there is no way to foster productivity & collaboration with a multi-vendor setup sans rich integration. While most businesses have realized the need for a rich integration solution, there is still a lot of vagueness around how to choose the right integration solution.


Building a Minimal Viable Product (MVP) is never the appropriate solution

The first response when an enterprise realizes that it needs an integration solution is, “to build it”. Prima facie, it looks like a simple task of connecting a few in-house systems; however, creating Read More

Jan
29
Mark Williams

Why Choose OpsHub Integration Manager – Community Edition for Jira – Azure DevOps Server (TFS)/Azure DevOps Services (VSTS) Integration

Uncategorized
0
, ,
Why-choose-OIM-Free-edition-for-Jira-Azure-DevOps-Server-Azure-DevOps-integratio

Jira and Azure DevOps Server (TFS)/Azure DevOps Services (VSTS) are very popular ALM systems. While Jira is used for Application Lifecycle Management (ALM) and bug tracking, Azure DevOps Server (TFS)/Azure DevOps Services (VSTS) is used for project planning and ALM. Many enterprises use Jira and Azure DevOps Server (TFS)/Azure DevOps Services (VSTS) in different capacities with their different, cross-functional teams; however, the frequent usage is that the project management team uses Azure DevOps Server (TFS)/Azure DevOps Services (VSTS) and the development team uses Jira. In this blog, we will see how and why integration of these systems using OpsHub Integration Manager – Community Edition could be beneficial for an enterprise.

Why choose OpsHub Integration Manager – Community Edition for Jira and Azure DevOps Server (TFS)/Azure DevOps Services (VSTS) integration

There are many plug-ins and integration solutions that facilitate Jira – Azure DevOps Server Read More

Next Entries →