Tag: Build Integration Solution

Sep
5
Mark Williams

Ensuring Customer Delight by Optimizing and Extending Enterprise Service Management (ESM)

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Introduction

Forrester coined the term Enterprise Service Management (ESM) and defines it as “extending IT service management capabilities beyond technology services to address business-centric use cases.” While ESM may be seen as a successor of ITSM, the key difference is the ability to extend ITSM principles and practices to non-IT functions across the enterprise to include the full range of services from HR and Sales to Marketing, Customer Service, Cyber Security, etc. The main benefits of ESM include the ability to eliminate internal silos and improve visibility, improve productivity and efficiency, lower costs and enhance customer satisfaction. Read more

Mar
31
Mark Williams

Realizing Effective Value Stream Management Through Integration

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Enterprises are under ever-increasing pressure to deliver better quality products faster and provide an outstanding customer experience. In an ultra-competitive world, it is essential to drive digital transformation, leveraging all the resources optimally and stay ahead of the competition. Value delivery to the customer is the cornerstone of software development. Striking the right balance between innovation, speed of delivery, and customer experience loom large on executives’ minds today.

Organizations must fulfill the above-mentioned requirements to drive maximum business value, and Value Stream Management coupled the right integration solution can help them achieve that goal. The blog briefly discusses the need for Value Stream Management (VSM), and how OpsHub integration solution helps enterprises realize effective Value Stream Management. Read more

Jan
29
Mark Williams

Consider These 5 Points Before Deciding Whether to Build or Buy an Integration Solution

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Integration Solution

When you identify the need of integrating your Application Lifecycle Management (ALM) ecosystem, the first and foremost question that comes to your mind is: whether to build or buy an integration solution. Building software has been the preferred choice in the past, but with introduction of holistic, out-of-box software that can also be customized as per customer’s requirement and can be deployed in multiple ways, the tables are now turning. However, as integration is still a relatively new space and organizations have only recently started to realize it’s importance, there is great deal of confusion about what an organization should expect from a good integration solution.

In this blog, we will, therefore, focus on two key areas: what should be your expectation from a good enterprise-class integration solution and whether or not it’s a good idea for you to build an integration solution from scratch.


Features of Read More

Jan
29
Mark Williams

Ditch The Dilemma of Build v/s Buy: Try OpsHub Integration Manager – Community Edition

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Businesses need interoperability to create a productive as well as a collaborative ecosystem. Single-vendor solutions provide interoperability but decimate the functional richness & productivity. Multi-vendor solutions prohibit businesses to scale-up the existing interoperability. With the increasing number of applications, services, and data types within their ecosystem, businesses can’t rely on a single vendor solution, and there is no way to foster productivity & collaboration with a multi-vendor setup sans rich integration. While most businesses have realized the need for a rich integration solution, there is still a lot of vagueness around how to choose the right integration solution.


Building a Minimal Viable Product (MVP) is never the appropriate solution

The first response when an enterprise realizes that it needs an integration solution is, “to build it”. Prima facie, it looks like a simple task of connecting a few in-house systems; however, creating Read More