• Sr. No. System Entities Supported
    1ALM OctaneRequirement Folder, Requirement Document, Defect, Epic, Feature, Story, Quality Story, Task, Test Suite, Test Manual, Gherkin Test, Run Manual (includes both manual_run and gherkin_run), Milestone, Release, Sprint, Run Suite, Team, Test Suite
    2BlueprintAll system/custom entities
    3BugzillaBug
    4ClarityRoadmap Item, Project, Task
    5CA Service Desk ManagerChange Request, Incident, Problem, Issue
    6Cadence vManagerSection, Metrics Port
    7Caliber RMRequirement
    8Enterprise ArchitectElement, Diagram, Operation (Read only), Attribute (Read only)
    9FogBugzCase
    10GitCommit information
    11GitHubCommit information and Pull Request
    12GitLabCommit, Issues
    13Intland Software’s codebeamerAll the System and Custom Tracker items except SCM type of entities(Working Sets (earlier known as Branches), Baselines, SCM commits, and repositories), timekeeping trackers(Worklogs), and Non-ALM entities(Wiki pages and documents)
    14Micro Focus ALM / Micro Focus QCDefect, Requirement, Test, Test Set, Test Set Folder (supported for Saas and On-Premise: Version 12 and above), Test Plan Folder (supported for SaaS and On-Premise: Version 12 and above), Test Run, Cycle (supported in Micro Focus ALM/QC 11 and above), Release (supported in Micro Focus ALM/QC 11 and above), Trigger Support: Test Set, Execution Request
    15Helix ALMRequirement, Defect, Test Case
    16IBM Rational ClearCase*Delivery Information
    17IBM Rational ClearQuestDefect/Any stateful record type
    18IBM Rational DOORSRequirement, Baseline (Read Support)
    19IBM Engineering Requirements Management DOORS NextAll artifacts for Text and Collection format
    20IBM Rational RequisitePro*Requirement (All custom-created requirement types supported)
    21IBM Rational Team ConcertProcess Template/All custom entities
    21Jama ConnectAll System/Custom Item Types (For example: Defect, Epic, Persona, Portfolio, User Story, Test Plan, Test Group, Test Cycle, Test Case, Test Run, Commit Information, etc) except Attachment, Core. Component, Set, Folder.
    22JenkinsBuild (Polling, Trigger)
    23JiraAll System & Custom Issue Types, Sub-Task Types, Version and Worklog; Sub-Task write, and Version are not supported below Jira Version 5.0
    24Jira AgileSprint, Epic, Link
    25Jira AlignCapability, City, Customer (Read Only), Defect, Epic, Ideation, Initiative, Portfolio, Product, Program, Program Increment, Region, Release Vehicle, Snapshot, Sprint, Story, Task, Theme, Value Stream (Read Only)
    26Jira Project and Portfolio ManagementPortfolio Items
    27Jira R4JFolders, R4J Relationships between Folders and Jira Issues
    28Jira Service DeskAll System & Custom Issue Types
    29Jira ZephyrTest and Test Cycle & Test Execution
    30Jira SLA PowerboxSLA Metric field (read only) for Issue Types
    31Jira XrayTest, Test Set, Test Plan, Test Execution, Sub Test Execution and Pre-Condition
    32Mercurial*Commit information
    33MS Dynamics*All system entities
    34Modern RequirementsTest Suite, Test Run, Test Result, All Work items such as Bug, Requirement, Task, Test Case, User Story, Shared Steps, Iteration, Area Path, User Group, Team, Git Commit Information, and all custom entities types
    35PagerDutyIncident
    36Helix Core (Earlier Perforce)Commit Information (Only read support)
    37Windchill RV&S (Earlier PTC Integrity)Change Order, Change Request, Defect, Document, Input, Input Document, Shared Input, Library, MKS Solution, Model, Model Element, Shared Model Element, Portfolio, Product, Project, Requirement, Shared Requirement, Specification, Specification Document, Shared Specification, Simulation, Test Case, Shared Test Case, Test Group, Test Objective, Test Plan, Test Session, Test Step, Test Suite, Work Item, All Custom Entities
    38Tricentis qTestDefect, Requirement, Testcase, Testlog, Release, Build (Only poll), Test Cycle, Test Suite, Test Run
    39RallyPortfolio Items, Defect, Task, Test Case, Test Case Result, Test Set, Test Folder, User Story, Change Set (Write support only), Release, Iteration, Milestone
    40RedmineRedmine Issue and all Custom Issue types
    41RemedyRequest
    42Selenium*TestScripts
    43SalesforceCase, Opportunity, Feeds, All custom objects
    44SERENA BUSINESS MANAGER*All Custom Primary Item entities
    45ServiceNowAll system and custom tables
    46SlackPolling supported for comments and attachments; writing supported for comments, attachments and post
    47SubversionCommit information
    49TeamForgeAll System/Custom Tracker Types, Planning Folders, Teams
    50Azure DevOps Server (Earlier TFS)Test Suite, Test Run, Test Result, All Work items such as Bug, Requirement, Task, Test Case, User Story, Shared Steps and All Custom Entity Types, Iteration, Area Path, User Group, Team and User (For Versions greater than 2010)

    Dashboard, Query, Widget (For Versions greater than or equal to 2017)

    Only Polling Support for : Git Commit Information (For Versions greater than or equal to 2016), Build (For Versions greater than or equal to 2019) (Limited release - May change in future and requires OpsHub Professional Services engagement)

    51Team Foundation Version Control (TFVC)Commit information
    52TestRailTest suites, Test cases, Sections, Test runs, Tests, Test results, Test plans, and Milestones
    53Trac*Trac Ticket
    54Digital.ai Agility (Formerly VersionOne)Backlog Item, Defect, Epic, Goal, Issue, Request, Task, Test, TestSet, Theme, Project/Release, Iteration, Build Run, Changesets, Actuals
    55Azure DevOps (Earlier VSTS)Test Suite, Test Run, Test Result, All Workitems such as Bug, Requirement, Task, Test Case, User Story, Shared Steps, Iteration, Area Path, Dashboard, Query and Widget.

    Only Polling Support for Git Commit Information, *Build (Build Entity – Limited Release. May change in future and requires OpsHub Professional Services engagement)

    56ZendeskZendesk Ticket

    * System will be available under Professional Services engagement only.

    Sr. No. System Versions Supported Entities Supported
    1Azure DevOps Server/Azure DevOps Services (TFS/VSTS)2010, 2012, 2013, 2015 (up to Update 3), 2017, 2017 Update 2, 2018, 2019, 2020All System and Custom Work items such as Bug, Change Request, Epic, Feature, Impediment, Issue, Product Backlog Item, Review, Requirement, Risk, User Story
    2Digital.ai AgilityCloud/On-Premise: From 10.x to 21.xBacklog Item, Defect, Epic, Goal, Issue, Request, Task, Theme, Build Run, Actuals
    3Jama ConnectCloud/Self-Hosted : From 8.22 and aboveBacklog Item, Defect, Epic, Goal, Issue, Request, Task, Theme, Build Run, Actuals
    4JiraCloud; On Premise: (Server and Data Center):4.x (except 4.4), From 5.x.x to 8.22.xAll System & Custom Issue Types (For example: Bug, User Story, Epic, etc), Sub-Task Types
    5Jira AlignSaaSCapability, City, Customer (Read Only), Defect, Epic, Ideation, Initiative, Portfolio, Product, Program, Program Increment, Region, Release Vehicle, Snapshot, Sprint, Story, Task, Theme, Value Stream (Read Only)
    6Micro Focus ALM10.0*, 11.0 (Patch 8 i.e. Micro Focus ALM/QC 11.00 Service Pack 3 and later), 11.5, 11.5x, 12.0, 12.2, 12.5, 12.52, 12.53, 12.55, 12.6,15.0,16.xDefect, Requirement
    7RallyRally Version: All (API Version: v2.0)Portfolio Items, Defect, Task, User Story, Change Set (Write support only)
    8ServiceNowglide-fuji-12-23-2014__patch3-04-07-2015*, Geneva Patch 7, Helsinki, Istanbul, Jakarta, Kingston, London, Madrid, New York, Orlando, Paris, Quebec, Rome, San DiegoAll System and Custom Tables