Sr. No. System Entities Supported
1Aha!Feature, Epic, Requirement, Release, To-Dos, Notes (Read Only)
2ALM OctaneRequirement Folder, Requirement Document, Defect, Epic, Feature, Story, Quality Story, Task, Test Suite, Test Manual, Gherkin Test, Run Manual (includes both manual_run and gherkin_run), Milestone, Release, Sprint, Run Suite, Team, Test Suite
3BlueprintAll system/custom entities
4BugzillaBug
5ClarityProject, Task, To Do (For version greater than or equals to 16.0.2)
6CA Service Desk ManagerChange Request, Incident, Problem, Issue
7Cadence vManagerSection, Metrics Port
8Caliber RMRequirement
9codebeamerAll the System and Custom Tracker items except SCM type of entities(Working Sets (earlier known as Branches), Baselines, SCM commits, and repositories), timekeeping trackers(Worklogs), and Non-ALM entities(Wiki pages and documents)
10codebeamer XAll the System and Custom Tracker items except SCM type of entities(Working Sets (earlier known as Branches), Baselines, SCM commits, and repositories), timekeeping trackers(Worklogs), and Non-ALM entities(Wiki pages and documents)
11Enterprise ArchitectElement, Diagram, Operation (Read only), Attribute (Read only)
12FogBugzCase
13GitCommit information
14GitHubCommit Information, Pull Request and Issue
15GitLabCommit, Issues
16OpenText ALM (Formerly known as Micro Focus ALM)Defect, Requirement, Test, Test Set, Test Set Folder (supported for Saas and On-Premise: Version 12 and above), Test Plan Folder (supported for SaaS and On-Premise: Version 12 and above), Test Run, Cycle (supported in Micro Focus ALM/QC 11 and above), Release (supported in Micro Focus ALM/QC 11 and above), Trigger Support: Test Set, Execution Request
17Helix ALMRequirement, Defect, Test Case
18IBM Rational ClearCase*Delivery Information
19IBM Rational ClearQuestDefect/Any stateful record type
20IBM Rational DOORSRequirement, Baseline (Read Support)
21IBM Engineering Requirements Management DOORS NextAll artifacts for Text and Collection format
22IBM Rational RequisitePro*Requirement (All custom-created requirement types supported)
23IBM Rational Team ConcertProcess Template/All custom entities
24Jama ConnectAll System/Custom Item Types (For example: Defect, Epic, Persona, Portfolio, User Story, Test Plan, Test Group, Test Cycle, Test Case, Test Run, Commit Information, etc) except Attachment, Core. Component, Set, Folder.
25JenkinsBuild (Polling, Trigger)
26JiraAll System & Custom Issue Types, Sub-Task Types, Version and Worklog; Sub-Task write, and Version are not supported below Jira Version 5.0
27Jira AgileSprint, Epic, Link
28Jira AlignCapability, City, Customer, Defect, Epic, Ideation, Initiative, Portfolio, Product, Program, Program Increment, Region, Release Vehicle, Snapshot, Sprint, Story, Task, Theme, Value Stream, Objectives
29Jira Project and Portfolio ManagementPortfolio Items
30Jira R4JFolders, R4J Relationships between Folders and Jira Issues
31Jira Service Management (Formerly known as Jira Service Desk)All System & Custom Issue Types
32Jira ZephyrTest and Test Cycle & Test Execution
33Jira SLA PowerboxSLA Metric field (read only) for Issue Types
34Jira XrayOn Premise: Test, Test Set, Test Plan, Test Execution, Sub Test Execution and Precondition
Cloud: Xray Test, Test Plan, Test Execution, Test Set, Test Run, and Precondition
35Mercurial*Commit information
36MS Dynamics 365All Entities
37Modern RequirementsTest Suite, Test Run, Test Result, All Work items such as Bug, Requirement, Task, Test Case, User Story, Shared Steps, Iteration, Area Path, User Group, Team, Git Commit Information, and all custom entities types
38PagerDutyIncident
39Helix Core (Earlier Perforce)Commit Information (Only read support)
40Windchill RV&S (Earlier PTC Integrity)Change Order, Change Request, Defect, Document, Input, Input Document, Shared Input, Library, MKS Solution, Model, Model Element, Shared Model Element, Portfolio, Product, Project, Requirement, Shared Requirement, Specification, Specification Document, Shared Specification, Simulation, Test Case, Shared Test Case, Test Group, Test Objective, Test Plan, Test Session, Test Step, Test Suite, Work Item, All Custom Entities
41Tricentis qTestDefect, Requirement, Test Case, Test Log, Release, Build (Read Only), Test Cycle, Test Suite, Test Run
42RallyPortfolio Items, Defect, Task, Test Case, Test Case Result, Test Set, Test Folder, User Story, Change Set (Write support only, Release, Iteration, Milestone), Risk
43RedmineRedmine Issue and all Custom Issue types
44RemedyRequest
45Selenium*TestScripts
46SalesforceCase, Opportunity, Feeds, All custom objects
47Solutions Business Manager (Formerly known as Serena Business Manager)*All Custom Primary Item entities
48ServiceNowAll system and custom tables
49SlackPolling supported for comments and attachments; writing supported for comments, attachments and post
50SubversionCommit information
51TeamForgeAll System/Custom Tracker Types, Planning Folders, Teams
52Azure DevOps Server (Earlier TFS)Work items such as Bug, Requirement, Task, Test Case, User Story, Shared Steps and All Custom Entity Types Test Entities such as Test Plan, Test Result, Test Run, Test Suite Iteration, Area Path, User Group, Team and User: 2010 and above Git Commit Information (only read): 2016 and above Dashboard, Query, Widget: 2017 and above Pull Request (only read), Build Pipeline**, Release Pipeline**, Service Connection, Task Group : 2018 and above Agent Pool : 2020 and above Build* (only read): 2019 and above.
53Team Foundation Version Control (TFVC)Commit information
54TestRailTest suites, Test cases, Sections, Test runs, Tests, Test results, Test plans, and Milestones
55Trac*Trac Ticket
56Digital.ai Agility (Formerly VersionOne)Backlog Item, Defect, Epic, Goal, Issue, Request, Task, Test, TestSet, Theme, Project/Release, Iteration, Build Run, Changesets, Actuals
57Azure DevOps (Earlier VSTS)Work items such as Bug, Requirement, Task, Test Case, User Story, Shared Steps and All custom work item types Test entities such as Test Plan, Test Result, Test Run, Test Suite Iteration, Area Path, Group, Team, User, Dashboard, Query, Widget, Pipeline**, Release Pipeline**, Agent Pool, Service Connection, Task Group Git Commit Information(only read), Pull Request(only read), Build* (only read)
58ZendeskZendesk Ticket
59 Tricentis Tosca TestCase, ExecutionTestCaseLog(only read), ExecutionEntry, TCFolder, Requirement, RequirementSet, Issue, Module
60GerritChange(only read)
61Windchill PLMIssue (Soft type/Subtype of Problem Reports)
62Monday.comBoard items, Board sub items
63MidasSafety Mechanism
64SolarWinds Service DeskIncidents, Changes

(*) Professional services required for version specific certification.
(**) Professional services recommended due to modelling complexity.