Sr. No. System Entities Supported
1ALM OctaneRequirement Folder, Requirement Document, Defect, Epic, Feature, Story, Quality Story, Task, Test Suite, Test Manual, Gherkin Test, Run Manual (includes both manual_run and gherkin_run), Milestone, Release, Sprint, Run Suite, Team, Test Suite
2BlueprintAll system/custom entities
3BugzillaBug
4ClarityRoadmap Item, Project, Task
5CA Service Desk ManagerChange Request, Incident, Problem, Issue
6Cadence vManagerSection, Metrics Port
7Caliber RMRequirement
8codebeamerAll the System and Custom Tracker items except SCM type of entities(Working Sets (earlier known as Branches), Baselines, SCM commits, and repositories), timekeeping trackers(Worklogs), and Non-ALM entities(Wiki pages and documents)
9codebeamer XAll the System and Custom Tracker items except SCM type of entities(Working Sets (earlier known as Branches), Baselines, SCM commits, and repositories), timekeeping trackers(Worklogs), and Non-ALM entities(Wiki pages and documents)
10Enterprise ArchitectElement, Diagram, Operation (Read only), Attribute (Read only)
11FogBugzCase
12GitCommit information
13GitHubCommit Information, Pull Request and Issue
14GitLabCommit, Issues
15Micro Focus ALM / Micro Focus QCDefect, Requirement, Test, Test Set, Test Set Folder (supported for Saas and On-Premise: Version 12 and above), Test Plan Folder (supported for SaaS and On-Premise: Version 12 and above), Test Run, Cycle (supported in Micro Focus ALM/QC 11 and above), Release (supported in Micro Focus ALM/QC 11 and above), Trigger Support: Test Set, Execution Request
16Helix ALMRequirement, Defect, Test Case
17IBM Rational ClearCase*Delivery Information
18IBM Rational ClearQuestDefect/Any stateful record type
19IBM Rational DOORSRequirement, Baseline (Read Support)
20IBM Engineering Requirements Management DOORS NextAll artifacts for Text and Collection format
21IBM Rational RequisitePro*Requirement (All custom-created requirement types supported)
22IBM Rational Team ConcertProcess Template/All custom entities
23Jama ConnectAll System/Custom Item Types (For example: Defect, Epic, Persona, Portfolio, User Story, Test Plan, Test Group, Test Cycle, Test Case, Test Run, Commit Information, etc) except Attachment, Core. Component, Set, Folder.
24JenkinsBuild (Polling, Trigger)
25JiraAll System & Custom Issue Types, Sub-Task Types, Version and Worklog; Sub-Task write, and Version are not supported below Jira Version 5.0
26Jira AgileSprint, Epic, Link
27Jira AlignCapability, City, Customer, Defect, Epic, Ideation, Initiative, Portfolio, Product, Program, Program Increment, Region, Release Vehicle, Snapshot, Sprint, Story, Task, Theme, Value Stream, Objectives
28Jira Project and Portfolio ManagementPortfolio Items
29Jira R4JFolders, R4J Relationships between Folders and Jira Issues
30Jira Service Management (Formerly known as Jira Service Desk)All System & Custom Issue Types
31Jira ZephyrTest and Test Cycle & Test Execution
32Jira SLA PowerboxSLA Metric field (read only) for Issue Types
33Jira XrayTest, Test Set, Test Plan, Test Execution, Sub Test Execution and Pre-Condition
34Mercurial*Commit information
35MS Dynamics*All system entities
36Modern RequirementsTest Suite, Test Run, Test Result, All Work items such as Bug, Requirement, Task, Test Case, User Story, Shared Steps, Iteration, Area Path, User Group, Team, Git Commit Information, and all custom entities types
37PagerDutyIncident
38Helix Core (Earlier Perforce)Commit Information (Only read support)
39Windchill RV&S (Earlier PTC Integrity)Change Order, Change Request, Defect, Document, Input, Input Document, Shared Input, Library, MKS Solution, Model, Model Element, Shared Model Element, Portfolio, Product, Project, Requirement, Shared Requirement, Specification, Specification Document, Shared Specification, Simulation, Test Case, Shared Test Case, Test Group, Test Objective, Test Plan, Test Session, Test Step, Test Suite, Work Item, All Custom Entities
40Tricentis qTestDefect, Requirement, Testcase, Testlog, Release, Build (Only poll), Test Cycle, Test Suite, Test Run
41RallyPortfolio Items, Defect, Task, Test Case, Test Case Result, Test Set, Test Folder, User Story, Change Set (Write support only), Release, Iteration, Milestone
42RedmineRedmine Issue and all Custom Issue types
43RemedyRequest
44Selenium*TestScripts
45SalesforceCase, Opportunity, Feeds, All custom objects
46SERENA BUSINESS MANAGER*All Custom Primary Item entities
47ServiceNowAll system and custom tables
48SlackPolling supported for comments and attachments; writing supported for comments, attachments and post
49SubversionCommit information
50TeamForgeAll System/Custom Tracker Types, Planning Folders, Teams
51Azure DevOps Server (Earlier TFS)Test Suite, Test Run, Test Result, All Work items such as Bug, Requirement, Task, Test Case, User Story, Shared Steps and All Custom Entity Types, Iteration, Area Path, User Group, Team and User (For Versions greater than 2010)

Dashboard, Query, Widget (For Versions greater than or equal to 2017)

Only Polling Support for : Git Commit Information (For Versions greater than or equal to 2016), Build (For Versions greater than or equal to 2019) (Limited release - May change in future and requires OpsHub Professional Services engagement)

52Team Foundation Version Control (TFVC)Commit information
53TestRailTest suites, Test cases, Sections, Test runs, Tests, Test results, Test plans, and Milestones
54Trac*Trac Ticket
55Digital.ai Agility (Formerly VersionOne)Backlog Item, Defect, Epic, Goal, Issue, Request, Task, Test, TestSet, Theme, Project/Release, Iteration, Build Run, Changesets, Actuals
56Azure DevOps (Earlier VSTS)Test Suite, Test Run, Test Result, All Workitems such as Bug, Requirement, Task, Test Case, User Story, Shared Steps, Iteration, Area Path, Dashboard, Query and Widget.

Only Polling Support for Git Commit Information, *Build (Build Entity – Limited Release. May change in future and requires OpsHub Professional Services engagement)

57ZendeskZendesk Ticket

* System will be available under Professional Services engagement only.