Blogs

Nov
4
Mark Williams

Integrating Applications: Orchestration or Federation

Uncategorized
0
, , , ,
In a world where every business is a software business, it is important to innovate at the pace of change to survive the competition and future-proof your business. Innovative ideas and business models are fast replacing traditional models as innovation trumps incremental efficiency. But how do organizations accelerate the delivery of high-quality products and services, in shorter release cycles, faster than their peers to get the early movers advantage? Software innovation teams that manage builds, develop, test, deploy and deliver use specialized best-of-breed tools that are fit for p Read More
Sep
5
Mark Williams

Ensuring Customer Delight by Optimizing and Extending Enterprise Service Management (ESM)

Uncategorized
0
, , , , ,
Introduction Forrester coined the term Enterprise Service Management (ESM) and defines it as “extending IT service management capabilities beyond technology services to address business-centric use cases.” While ESM may be seen as a successor of ITSM, the key difference is the ability to extend ITSM principles and practices to non-IT functions across the enterprise to include the full range of services from HR and Sales to Marketing, Customer Service, Cyber Security, etc. The main benefits of ESM include the ability to eliminate internal silos and improve visibility, improve Read More
Mar
31
Mark Williams

Realizing Effective Value Stream Management Through Integration

Uncategorized
0
, , ,
Enterprises are under ever-increasing pressure to deliver better quality products faster and provide an outstanding customer experience. In an ultra-competitive world, it is essential to drive digital transformation, leveraging all the resources optimally and stay ahead of the competition. Value delivery to the customer is the cornerstone of software development. Striking the right balance between innovation, speed of delivery, and customer experience loom large on executives’ minds today. Organizations must fulfill the above-mentioned requirements to drive maximum business value, and Read More
Mar
29
Mark Williams

The Essential Guide to Application Data Migration

Uncategorized
0

Importance of migrating active and historical data Digital transformation demands the adoption of new tools and processes to support development teams’ needs for agile, best-of-breed or modern solutions. Seamless data migration between legacy tools and the newly selected Commercial Off the Shelf (COTS) tools is key ensure a smooth and successful adoption of new tools and processes. With a great deal of institutional knowledge and historical data locked in existing legacy tools, it is necessary to plan the migration strategy carefully. Preservation of cumulative knowledge with histor Read More