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Started by: Adil Khan 12 Mar 2024 in the forum Installation Queries

Hi, I have downloaded the OIM Community edition version OIMV7.159 and once I have installed it, it shows in the bottom bar as Edition: Professional. Not sure why that is the case. Did I download the wrong version or did I do a wrong step during installation? Thank you :) - Adil

Started by: Adil Khan 12 Mar 2024 in the forum Installation Queries

Hi, I have downloaded the OIM Community edition version OIMV1.159 and once I have installed it, it shows in the bottom bar as Edition: Professional. Not sure why that is the case. Did I download the wrong version or did I do a wrong step during installation? Thank you :) - Adil

Started by: Robin de Bruijn 5 Feb 2024 in the forum Jira Integrations

Unable to sychronize anymore because error with status 404 Appareantly there is a issue to copy a user story from azure to Jira but it doesn't return the specific userstory number on which the error occurs. I need help to resolve this because the synchronisation is not working anymore OpsHub log: 02/05/2024 10:51:05,458 ERROR [DefaultQuartzScheduler_Worker-4] (com.opshub.jobs.core.OHJob) - Error in execution of Job : JIRA - TFS-Cloned_Story_User Story_BIDIRECTIONAL JIRA Story OpsHub-017811: Error occurred while loading metadata during pre-polling validations, because of OH-JIRA-0173: Error occurred with status code: 404 in JIRA. Reason: {"errorMessages":["Issue Does Not Exist"],"errors":{}} OpsHub-011256: Error occurred while fetching issue types for system JIRA. com.opshub.exceptions.eai.EAIPollerException: OpsHub-017811: Error occurred while loading metadata during pre-polling validations, because of OH-JIRA-0173: Error occurred with status code: 404 in JIRA. Reason: {"errorMessages":["Issue Does Not Exist"],"errors":{}} OpsHub-011256: Error occurred while fetching issue types for system JIRA. at com.opshub.eai.core.interfaces.IPrePollingValidator.validateConfiguration$original$tVDup3AO(IPrePollingValidator.java:100) ~[classes/:?] at com.opshub.eai.core.interfaces.IPrePollingValidator.validateConfiguration$original$tVDup3AO$accessor$BAaA3pUp(IPrePollingValidator.java) ~[classes/:?] at com.opshub.eai.core.interfaces.IPrePollingValidator$auxiliary$4zctg9GC.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.core.interfaces.IPrePollingValidator.validateConfiguration(IPrePollingValidator.java) ~[classes/:?] at com.opshub.eai.OIMEventGenerator.process$original$i1t5k9xq(OIMEventGenerator.java:427) ~[classes/:?] at com.opshub.eai.OIMEventGenerator.process$original$i1t5k9xq$accessor$HTk7msgw(OIMEventGenerator.java) ~[classes/:?] at com.opshub.eai.OIMEventGenerator$auxiliary$QXFOyrCq.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.OIMEventGenerator.process(OIMEventGenerator.java) ~[classes/:?] at com.opshub.jobs.core.OHJob.execute(OHJob.java:163) ~[classes/:?] at org.quartz.core.JobRunShell.run(JobRunShell.java:202) ~[quartz-all-1.6.5.jar:1.6.5] at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:525) ~[quartz-all-1.6.5.jar:1.6.5] Caused by: com.opshub.eai.metadata.MetadataException: OH-JIRA-0173: Error occurred with status code: 404 in JIRA. Reason: {"errorMessages":["Issue Does Not Exist"],"errors":{}} OpsHub-011256: Error occurred while fetching issue types for system JIRA. at com.opshub.eai.jira.metadata.impl.JIRARESTMetadataImpl.getEntitiesMetadata$original$cM1yCtHI(JIRARESTMetadataImpl.java:122) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRARESTMetadataImpl.getEntitiesMetadata$original$cM1yCtHI$accessor$Udw1hqcZ(JIRARESTMetadataImpl.java) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRARESTMetadataImpl$auxiliary$pirtBswN.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRARESTMetadataImpl.getEntitiesMetadata(JIRARESTMetadataImpl.java) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl.getEntitiesMetadata$original$T0b7Rv6M(JIRABaseMetadataImpl.java:69) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl.getEntitiesMetadata$original$T0b7Rv6M$accessor$p8jSvlwv(JIRABaseMetadataImpl.java) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$auxiliary$sy0XpssE.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl.getEntitiesMetadata(JIRABaseMetadataImpl.java) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e.CGLIB$getEntitiesMetadata$7$original$hZXUSJYb(<generated>) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e.CGLIB$getEntitiesMetadata$7$original$hZXUSJYb$accessor$Y3MrX3rs(<generated>) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e$auxiliary$f178dHcN.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e.CGLIB$getEntitiesMetadata$7(<generated>) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e$$FastClassByCGLIB$$cafeca8d.invoke$original$RS0TIfjw(<generated>) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e$$FastClassByCGLIB$$cafeca8d.invoke$original$RS0TIfjw$accessor$JHTE12kJ(<generated>) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e$$FastClassByCGLIB$$cafeca8d$auxiliary$wlKz7KdP.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e$$FastClassByCGLIB$$cafeca8d.invoke(<generated>) ~[classes/:?] at net.sf.cglib.proxy.MethodProxy.invokeSuper(MethodProxy.java:228) ~[cglib-3.2.12.jar:?] at com.opshub.eai.core.adapters.caching.MetadataCacheHandler.intercept$original$HKxeoVEi(MetadataCacheHandler.java:39) ~[classes/:?] at com.opshub.eai.core.adapters.caching.MetadataCacheHandler.intercept$original$HKxeoVEi$accessor$UqgEge6A(MetadataCacheHandler.java) ~[classes/:?] at com.opshub.eai.core.adapters.caching.MetadataCacheHandler$auxiliary$27G0jLuW.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.core.adapters.caching.MetadataCacheHandler.intercept(MetadataCacheHandler.java) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e.getEntitiesMetadata$original$hZXUSJYb(<generated>) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e.getEntitiesMetadata$original$hZXUSJYb$accessor$Y3MrX3rs(<generated>) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e$auxiliary$ZMyXtZY6.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e.getEntitiesMetadata(<generated>) ~[classes/:?] at com.opshub.eai.core.interfaces.IPrePollingValidator.validateConfiguration$original$tVDup3AO(IPrePollingValidator.java:78) ~[classes/:?] ... 12 more Caused by: com.opshub.eai.jira.exceptions.OIMJiraApiException: OH-JIRA-0173: Error occurred with status code: 404 in JIRA. Reason: {"errorMessages":["Issue Does Not Exist"],"errors":{}} at com.opshub.eai.jira.rest.JIRARESTRequestor.handleStatusCodeResponse$original$SziQ7J8z(JIRARESTRequestor.java:614) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor.handleStatusCodeResponse$original$SziQ7J8z$accessor$EPYuaeuv(JIRARESTRequestor.java) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor$auxiliary$NdcMSdRn.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor.handleStatusCodeResponse(JIRARESTRequestor.java) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor.getServerResponse$original$SziQ7J8z(JIRARESTRequestor.java:322) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor.getServerResponse$original$SziQ7J8z$accessor$EPYuaeuv(JIRARESTRequestor.java) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor$auxiliary$rTwRSKxY.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor.getServerResponse(JIRARESTRequestor.java) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor.sendRequestAndGetResponse$original$SziQ7J8z(JIRARESTRequestor.java:254) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor.sendRequestAndGetResponse$original$SziQ7J8z$accessor$EPYuaeuv(JIRARESTRequestor.java) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor$auxiliary$e7jZVXCx.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor.sendRequestAndGetResponse(JIRARESTRequestor.java) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor.sendRequestAndGetResponse$original$SziQ7J8z(JIRARESTRequestor.java:217) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor.sendRequestAndGetResponse$original$SziQ7J8z$accessor$EPYuaeuv(JIRARESTRequestor.java) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor$auxiliary$lVRGGGuW.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor.sendRequestAndGetResponse(JIRARESTRequestor.java) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor.sendRequestAndGetResponse$original$SziQ7J8z(JIRARESTRequestor.java:300) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor.sendRequestAndGetResponse$original$SziQ7J8z$accessor$EPYuaeuv(JIRARESTRequestor.java) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor$auxiliary$yXVvXg73.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor.sendRequestAndGetResponse(JIRARESTRequestor.java) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor.sendRequestAndGetResponse$original$SziQ7J8z(JIRARESTRequestor.java:360) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor.sendRequestAndGetResponse$original$SziQ7J8z$accessor$EPYuaeuv(JIRARESTRequestor.java) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor$auxiliary$pXKxuj9p.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTRequestor.sendRequestAndGetResponse(JIRARESTRequestor.java) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTProcesser.getIssueTypesFromProjectKey$original$6jhHlx5k(JIRARESTProcesser.java:2228) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTProcesser.getIssueTypesFromProjectKey$original$6jhHlx5k$accessor$aZDPsSIU(JIRARESTProcesser.java) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTProcesser$auxiliary$YEOWNMm9.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.jira.rest.JIRARESTProcesser.getIssueTypesFromProjectKey(JIRARESTProcesser.java) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRARESTMetadataImpl.getEntitiesMetadata$original$cM1yCtHI(JIRARESTMetadataImpl.java:120) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRARESTMetadataImpl.getEntitiesMetadata$original$cM1yCtHI$accessor$Udw1hqcZ(JIRARESTMetadataImpl.java) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRARESTMetadataImpl$auxiliary$pirtBswN.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRARESTMetadataImpl.getEntitiesMetadata(JIRARESTMetadataImpl.java) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl.getEntitiesMetadata$original$T0b7Rv6M(JIRABaseMetadataImpl.java:69) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl.getEntitiesMetadata$original$T0b7Rv6M$accessor$p8jSvlwv(JIRABaseMetadataImpl.java) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$auxiliary$sy0XpssE.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl.getEntitiesMetadata(JIRABaseMetadataImpl.java) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e.CGLIB$getEntitiesMetadata$7$original$hZXUSJYb(<generated>) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e.CGLIB$getEntitiesMetadata$7$original$hZXUSJYb$accessor$Y3MrX3rs(<generated>) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e$auxiliary$f178dHcN.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e.CGLIB$getEntitiesMetadata$7(<generated>) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e$$FastClassByCGLIB$$cafeca8d.invoke$original$RS0TIfjw(<generated>) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e$$FastClassByCGLIB$$cafeca8d.invoke$original$RS0TIfjw$accessor$JHTE12kJ(<generated>) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e$$FastClassByCGLIB$$cafeca8d$auxiliary$wlKz7KdP.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e$$FastClassByCGLIB$$cafeca8d.invoke(<generated>) ~[classes/:?] at net.sf.cglib.proxy.MethodProxy.invokeSuper(MethodProxy.java:228) ~[cglib-3.2.12.jar:?] at com.opshub.eai.core.adapters.caching.MetadataCacheHandler.intercept$original$HKxeoVEi(MetadataCacheHandler.java:39) ~[classes/:?] at com.opshub.eai.core.adapters.caching.MetadataCacheHandler.intercept$original$HKxeoVEi$accessor$UqgEge6A(MetadataCacheHandler.java) ~[classes/:?] at com.opshub.eai.core.adapters.caching.MetadataCacheHandler$auxiliary$27G0jLuW.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.core.adapters.caching.MetadataCacheHandler.intercept(MetadataCacheHandler.java) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e.getEntitiesMetadata$original$hZXUSJYb(<generated>) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e.getEntitiesMetadata$original$hZXUSJYb$accessor$Y3MrX3rs(<generated>) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e$auxiliary$ZMyXtZY6.call(Unknown Source) ~[classes/:?] at com.opshub.eai.core.adapters.common.interceptor.OIMCommonMethodInterceptor$OIMMethodInterceptor.intercept(OIMCommonMethodInterceptor.java:93) ~[classes/:?] at com.opshub.eai.jira.metadata.impl.JIRABaseMetadataImpl$$EnhancerByCGLIB$$1566e10e.getEntitiesMetadata(<generated>) ~[classes/:?] at com.opshub.eai.core.interfaces.IPrePollingValidator.validateConfiguration$original$tVDup3AO(IPrePollingValidator.java:78) ~[classes/:?]

Started by: Ganesan K 8 Aug 2023 in the forum Jira Integrations

Unable to download community edition for Jira integration

Started by: Mohan kumar reddy siddavatam 27 Jul 2023 in the forum Jira Integrations

I have Downloaded and Installed Community edition but I am not able to start OpsHub server getting access denied. Required your support to fix this.